(RESOLVED) Multiple Payers - BCNJC, HORIZON BCBS NEW JERSEY, HORIZONBCBSNJ_WEB, BRAVEN HEALTH - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
As of 8/25/2025, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved.
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Aug 25, 2025 - 07:17 EDT