Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, 45281, 45282 - 270 - We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to Eligibility and Benefits Inquiry transactions. The payer is working di...

Incident Report for Payer Notifications

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.
Posted Mar 22, 2026 - 01:05 EDT
This incident affects: CAREFIRST BLUECROSS BLUESHIELD, 45281, and 45282.