DORADO - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Nov 10, 2025 - 01:47 EST

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.
Customers are receiving AAA*80 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.
Posted Nov 09, 2025 - 05:04 EST
This incident affected: MOLINA HEALTHCARE WISCONSIN.