Multiple Payers - HUMANA, HUMANA, 95092, HUMANA LONG TERM CARE - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Oct 07, 2026 - 12:39 EDT

Identified

We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with AAA*42/timeout errors.
Posted Oct 07, 2026 - 10:11 EDT
This incident affected: HUMANA, HUMANA LONG TERM CARE, and 95092.