Payer Network Status

Availity Trading Partner Connection Status

This page is designed to provide information on any known Availity Trading Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to Trading Partners and will update status of those Trading Partners when the connections are successful.

PROVIDENCE HEALTH POWERED BY COLLECTIVE HEALTH - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.

Posted Apr 17, 2026 - 04:05 EDT

Update

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors.
Customers are receiving AV01/VT05 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Posted Apr 15, 2026 - 08:58 EDT

Update

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors.
Customers are receiving AV01/VT05 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Posted Apr 14, 2026 - 18:02 EDT

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts.
Customers are receiving AV01/VT05 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Posted Apr 14, 2026 - 12:55 EDT