Multiple Payers - HUMANA, HUMANA, HUMANA LONG TERM CARE, 95092 - Multiple Transactions - Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Oct 08, 2026 - 18:19 EDT

Identified

We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions failing with timeout/AAA*42 errors.
Posted Oct 08, 2026 - 15:42 EDT
This incident affected: HUMANA, HUMANA LONG TERM CARE, and 95092.