Geisinger Health Plan-Gold - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.

Incident Report for Payer Notifications

Resolved

We are seeing Eligibility and Benefits Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
As of 2/24/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved.
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Feb 24, 2026 - 17:41 EST
This incident affected: Geisinger Health Plan-Gold.