This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
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CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Wednesday, December 31st from 5:00:00 PM EST through 8:00:00 PM EST Wednesday, December 31st.
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Posted Dec 30, 2025 - 15:07 EST
This scheduled maintenance affects: HUMANA-CARESOURCE, CARESOURCE OF OHIO, CARESOURCE OF INDIANA, CARESOURCE OF WEST VIRGINIA, and CARESOURCE OF GEORGIA.