HIGHMARK BCBS OF PA - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Mar 05, 2026 - 14:08 EST

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with AR02 errors.
Customers are receiving Unable to determine connector for {connectorId=null, receiver=HIGHMARK BCBS OF PA (HIGHMARKBCBSPA), type=270, override=null} errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jan 26, 2026 - 04:48 EST