HIGHMARK BCBS OF PA - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with AR02 errors.
Customers are receiving Unable to determine connector for {connectorId=null, receiver=HIGHMARK BCBS OF PA (HIGHMARKBCBSPA), type=270, override=null} errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jan 26, 2026 - 04:48 EST
This incident affects: HIGHMARK BCBS OF PA.