Payer Network Status

Availity Trading Partner Connection Status

This page is designed to provide information on any known Availity Trading Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to Trading Partners and will update status of those Trading Partners when the connections are successful.

TRICARE WEST - Claim Status Inquiry - Claim Status Inquiry transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Identified

We are seeing Claim Status Inquiry transactions failing with E1:484 errors.
Customers are receiving E1:484 errors.
Next Steps and ETA for resolution:
We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.

Posted Dec 18, 2025 - 17:25 EST

This incident affects: TRICARE WEST.