ELDER - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Identified

We are seeing Claim Status Inquiry transactions failing with E1:484 errors.
Customers are receiving E1:484 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jun 02, 2026 - 20:56 EDT
This incident affects: ELDER.