This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
Multiple Payers - MISSOURI MEDICAID, 100005, MISSISSIPPI MEDICAID, METLIFE DENTAL FAMILY, HEALTH PLAN OF UPPER OHIO VALLEY, WEST VIRGINIA MEDICAID, LOOMIS COMPANY - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Mar 16, 2026 - 10:53 EDT
Identified
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Mar 16, 2026 - 05:46 EDT
This incident affected: MISSISSIPPI MEDICAID, METLIFE DENTAL FAMILY, and LOOMIS COMPANY.