HAPMC - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/No Response Received errors.
Customers are receiving AV01/VT05_035 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Mar 19, 2026 - 15:50 EDT
This incident affects: HAPMC.