BEACON HEALTH OPTIONS - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Update

We are seeing Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Mar 24, 2026 - 15:01 EDT

Identified

We are seeing Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Mar 24, 2026 - 14:54 EDT
This incident affects: BEACON HEALTH OPTIONS.