OPTUM MEDICAL NETWORK (LIFEPRINT NETWORK) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Nov 09, 2025 - 18:26 EST
This incident affects: OPTUM MEDICAL NETWORK (LIFEPRINT NETWORK).