IL621 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Aug 23, 2026 - 03:01 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with no Realtime response errors.
Posted Aug 23, 2026 - 00:23 EDT