Multiple Payers - HUMANA, HUMANA HMO, HUMANA, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE, Humana Dental Non Claims, CompBenefits - Multiple Transactions - Claims and Eligibility & Benefit transactions will be unavailable Sat, 11/15/2025, from 2:00...

Scheduled for Nov 15, 2025, 02:00 - 05:00 EST

Scheduled

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, HCSR Referral, Professional Claims and Facility Claims transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Nov 13, 2025 - 11:50 EST
This scheduled maintenance affects: HUMANA LONG TERM CARE, HUMANA, CompBenefits, HUMANA HMO, HUMANA BEHAVIORAL HEALTH, and Humana Dental Non Claims.