Multiple Payers - - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Apr 20, 2026 - 01:52 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/timeout errors.
Customers are receiving AAA*42/VT05_035 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Apr 16, 2026 - 17:51 EDT