Multiple Payers - BCDCC, CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST MEDICARE ADVANTAGE, RIVERSIDE HEALTH MARYLAND - Multiple Transactions - We have been notified by the payer CareFirst of a system issue which is affecting their ability to respond to El...

Incident Report for Payer Notifications

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jun 24, 2026 - 20:11 EDT
This incident affects: CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST MEDICARE ADVANTAGE, 45281, and BCDCC.