This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
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Multiple Payers - EMPLOYEE BENEFIT MANAGEMENT SYSTEM (EBMS), IMAGINE360 ADMINISTRATORS (GPA) - 270/276 - Claim Status Inquiry and Eligibility and Benefits Inquiry transactions are currently unavailable.
We are seeing Claim Status Inquiry and Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.