Multiple Payers - BUCKEYE COMMUNITY HEALTH PLAN, Wellcare, AMBETTER HEALTH, SUNSHINE HEALTH, CENTENE - 6 - Health Care Services Inquiry transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Jan 15, 2026 - 17:13 EST

Monitoring

We are seeing Health Care Services Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Sep 26, 2025 - 10:43 EDT
This incident affected: Wellcare, CENTENE, BUCKEYE COMMUNITY HEALTH PLAN, and SUNSHINE HEALTH.