Multiple Payers - BUCKEYE COMMUNITY HEALTH PLAN, Wellcare, AMBETTER HEALTH, SUNSHINE HEALTH, CENTENE - 6 - Health Care Services Inquiry transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Monitoring

We are seeing Health Care Services Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Sep 26, 2025 - 10:43 EDT
This incident affects: Wellcare, CENTENE, BUCKEYE COMMUNITY HEALTH PLAN, SUNSHINE HEALTH, and AMBETTER HEALTH.