This page is designed to provide information on any known Availity
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Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
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successful.
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_013 errors. Customers are receiving Error processing eligibility errors. Next Steps and ETA for resolution: As of 6/25/2026, 8:10:00 PM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Jun 25, 2026 - 23:06 EDT
This incident affected: HUMANA-CARESOURCE, CARESOURCE OF OHIO, CARESOURCE OF INDIANA, CARESOURCE OF WEST VIRGINIA, and CARESOURCE OF GEORGIA.