Multiple Payers - MOLINA HEALTHCARE OF ILLINOIS, MOLINA HEALTHCARE IDAHO, MOLINA HEALTHCARE NEW YORK (TOTAL CARE NEW YORK), MOLINA HEALTHCARE OHIO, MOLINA HEALTHCARE TEXAS, MOLINA ILLINOIS, MOLINA HEALTHCARE CALIFORNIA, MOLINA HEALTHCARE MICHIGAN, MOLI...

Scheduled for Nov 28, 2025, 21:00 EST  -  Nov 29, 2025, 03:00 EST

Scheduled

We are seeing Eligibility and Benefits Inquiry, Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization, Referral Submission and HCSR Referral transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Nov 25, 2025 - 18:18 EST
This scheduled maintenance affects: MOLINA HEALTHCARE OF WASHINGTON, MOLINA HEALTHCARE TEXAS, MOLINA HEALTHCARE CALIFORNIA, MOLINA HEALTHCARE NEVADA, MOLINA HEALTHCARE MISSISSIPPI, MOLINA HEALTHCARE WASHINGTON, MOLINA HEALTHCARE OF ILLINOIS, MOLINA HEALTHCARE OF MICHIGAN, MOLINA HEALTHCARE OF MISSOURI, MOLINA HEALTHCARE OF NEW MEXICO, MOLINA HEALTHCARE OF OHIO, MOLINA HEALTHCARE OF SOUTH CAROLINA, MOLINA HEALTHCARE OF TEXAS, MOLINA HEALTHCARE OF UTAH, MOLINA HEALTHCARE NEBRASKA, MOLINA HEALTHCARE MICHIGAN, PASSPORT HEALTH PLAN BY MOLINA HEALTHCARE, CIMS, MOLINA HEALTHCARE OF FLORIDA, MOLINA HEALTHCARE IDAHO, MOLINA HEALTHCARE FLORIDA, MOLINA HEALTHCARE NEW YORK (TOTAL CARE NEW YORK), MOLINA HEALTHCARE SOUTH CAROLINA, MOLINA HEALTHCARE NEW MEXICO, MOLINA HEALTHCARE UTAH, MOLINA HEALTHCARE OHIO, MOLINA ILLINOIS, MOLINE HEALTHCARE OF CALIFORNIA, MOLINA MEDICARE, MOLINA MEDICARE COMPLETE CARE VIRGINIA, MOLINA OHIO MEDICAID MCE, MOLINA COMPLETE CARE ARIZONA, MOLINA HEALTHCARE WISCONSIN, MOLINA HEALTHCARE IOWA, and MOLINA HEALTHCARE OF WISCONSIN.