WELLMARK BCBS (IOWA, SOUTH DAKOTA) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/No Response Received errors.
Customers are receiving AV01/VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jul 20, 2026 - 05:39 EDT
This incident affects: WELLMARK BCBS (IOWA, SOUTH DAKOTA).