This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
Get email notifications whenever Payer Notifications creates, updates or resolves an incident.
Get text message notifications whenever Payer Notifications creates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Oct 20, 2025 - 22:08 EDT
This incident affected: REGENCE BLUESHIELD OF IDAHO, REGENCE BCBS OF OREGON, REGENCE BLUESHIELD, REGENCE BCBS OF UTAH, BRIDGESPAN HEALTH COMPANY, and ASURIS NORTHWEST HEALTH.