Multiple Payers - BCNJC, 22326, HORIZONNJHEALTH_WEB, BRAVEN HEALTH, HORIZON BCBS NEW JERSEY, HORIZONBCBSNJ_WEB - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Monitoring

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Sep 28, 2025 - 04:35 EDT
This incident affects: HORIZONNJHEALTH_WEB, BRAVEN HEALTH, HORIZON BCBS NEW JERSEY, HORIZONBCBSNJ_WEB, BCNJC, and 22326.