KYMEDICAID - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Resolved

We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors.
Customers are receiving Empty Payload errors.
Next Steps and ETA for resolution:
As of 6/27/2026, 8:55:00 PM we are seeing successful transactions. We are considering this issue resolved.
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jun 27, 2026 - 22:08 EDT
This incident affected: KYMEDICAID.