CARESOURCE - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Sep 13, 2026 - 19:33 EDT

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid response errors.
Posted Sep 13, 2026 - 04:28 EDT
This incident affected: HUMANA-CARESOURCE, CARESOURCE OF OHIO, CARESOURCE OF INDIANA, CARESOURCE OF WEST VIRGINIA, and CARESOURCE OF GEORGIA.