WELLPOINT - Multiple Transactions - Anthem’s Interactive Care Reviewer will undergo maintenance and be unavailable from 11 PM ET on Sunday, July 26th till 3 AM ET on Monday, July 27th

Scheduled for Jul 26, 23:00 EDT  -  Jul 27, 03:00 EDT

Scheduled

We are seeing Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Jul 22, 2026 - 18:18 EDT
This scheduled maintenance affects: ANTHEM - MO, ANTHEM - WI, BLUECROSS BLUESHIELD OF GEORGIA, ANTHEM - NV, ANTHEM - IN, ANTHEM - KY, ANTHEM - ME, ANTHEM - NH, EMPIRE BC - NY, ANTHEM - OH, ANTHEM - VA, EMPIRE BCBS - NY, AMERIGROUP, MANAGED CARE SERVICES MCS - CA, ANTHEM - CO, ANTHEM - CA, ANTHEM - CT, UNICARE, OTHER BLUE PLANS ANTHEM - CA, OTHER BLUE PLANS ANTHEM - CO, OTHER BLUE PLANS ANTHEM - CT, OTHER BLUE PLANS ANTHEM - IN, OTHER BLUE PLANS ANTHEM - KY, OTHER BLUE PLANS ANTHEM - ME, OTHER BLUE PLANS ANTHEM - MO, OTHER BLUE PLANS ANTHEM - NH, OTHER BLUE PLANS ANTHEM - NV, OTHER BLUE PLANS ANTHEM - OH, OTHER BLUE PLANS ANTHEM - VA, OTHER BLUE PLANS ANTHEM - WI, OTHER BLUE PLANS EMPIRE BC - NY, OTHER BLUE PLANS EMPIRE BCBS - NY, OTHER BLUE PLANS - BCBSGA, and DELL CHILDRENS HEALTH PLAN.