PRHTH - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted May 09, 2026 - 21:32 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted May 09, 2026 - 18:17 EDT
This incident affected: PRHTH.