This page is designed to provide information on any known Availity
Trading
Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
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We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Nov 17, 2025 - 02:50 EST
This incident affected: MOLINA HEALTHCARE OF WASHINGTON, MOLINA HEALTHCARE TEXAS, MOLINA HEALTHCARE CALIFORNIA, MOLINA HEALTHCARE NEVADA, MOLINA HEALTHCARE MISSISSIPPI, MOLINA HEALTHCARE WASHINGTON, MOLINA HEALTHCARE OF ILLINOIS, MOLINA HEALTHCARE OF MICHIGAN, MOLINA HEALTHCARE OF SOUTH CAROLINA, MOLINA HEALTHCARE MICHIGAN, MOLINA HEALTHCARE OF FLORIDA, MOLINA HEALTHCARE IDAHO, MOLINA HEALTHCARE FLORIDA, MOLINA HEALTHCARE NEW YORK (TOTAL CARE NEW YORK), MOLINA HEALTHCARE SOUTH CAROLINA, MOLINA HEALTHCARE NEW MEXICO, MOLINA HEALTHCARE OHIO, MOLINA ILLINOIS, and MOLINA MEDICARE.