SHARP HEALTH PLAN - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Mar 05, 2026 - 12:37 EST

Identified

We are seeing Claim Status Inquiry transactions failing with E1:684 errors.
Customers are receiving E1:684 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Jan 05, 2026 - 21:08 EST