Multiple Payers - HIGHMARK BLUE CROSS BLUE SHIELD, HIGHMARK BLUE SHIELD, HIGHMARK BCBS WEST VIRGINIA, HIGHMARK BLUE CROSS BLUE SHIELD DELAWARE, HIGHMARK BLUE CROSS BLUE SHIELD OF WESTERN NEW YORK - 270 - Eligibility and Benefits Inquiry transactions ar...

Incident Report for Payer Notifications

Resolved

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors.
Customers are receiving AAA*42/AAA*80 errors.
Next Steps and ETA for resolution:
As of 7/1/2026, 8:20:00 PM we are seeing successful transactions. We are considering this issue resolved.
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jul 01, 2026 - 21:25 EDT
This incident affected: HIGHMARK BLUE CROSS BLUE SHIELD, HIGHMARK BLUE SHIELD, HIGHMARK BCBS WEST VIRGINIA, HIGHMARK BLUE CROSS BLUE SHIELD DELAWARE, and HIGHMARK BLUE CROSS BLUE SHIELD OF WESTERN NEW YORK.