CBSAB - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Jan 29, 2026 - 17:41 EST

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Jan 27, 2026 - 11:58 EST