Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST MEDICARE ADVANTAGE, CAREFIRST BLUECROSS BLUESHIELD, CAREFIRST BCBS MARYLAND - Multiple Transactions - We have been notified by the payer CareFirst of a system issue which is affecting their ab...

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted May 07, 2026 - 13:23 EDT

Identified

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted May 07, 2026 - 08:56 EDT
This incident affected: CAREFIRST BLUECROSS BLUESHIELD and CAREFIRST MEDICARE ADVANTAGE.