FLORIDA BLUE - Multiple Transactions - HCSR Detailed Auth/Referral, HCSR Referral, HCSR Outpatient Auth and Professional Claims transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Feb 01, 2026 - 21:43 EST

Identified

We are seeing HCSR Detailed Auth/Referral, HCSR Referral, HCSR Outpatient Auth and Professional Claims transactions failing with VT06_013/AAA*42 errors.
Customers are receiving VT06_013 and AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Feb 01, 2026 - 20:29 EST
This incident affected: FLORIDA BLUE and OTHER BLUE PLANS.