Multiple Payers - FRH-FREEDOM HEALTH INC., OPT-OPTIMUM HEALTHCARE INC., FREEDOM HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Aug 10, 2026 - 15:45 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Aug 10, 2026 - 13:14 EDT
This incident affected: FREEDOM HEALTH PLAN.
← Current Status Powered by Atlassian Statuspage