BCBSIL COMMUNITY HEALTH PLANS - HCSR Outpatient Auth - HCSR Outpatient Auth transactions are currently unavailable.

Incident Report for Payer Notifications

Identified

We are seeing HCSR Outpatient Auth transactions failing with AV07 errors.
Customers are receiving AV07 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Feb 12, 2026 - 12:38 EST
This incident affects: BCBSIL COMMUNITY HEALTH PLANS.