IHCP - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Mar 29, 2026 - 19:27 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving timeout errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Mar 29, 2026 - 17:43 EDT