WELLCARE BY HEALTH NET - 26 - HCSR Outpatient Auth transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Mar 05, 2026 - 11:25 EST

Monitoring

We are seeing HCSR Outpatient Auth transactions failing with AAA*42 errors.
Customers are receiving AAA*42 errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Sep 25, 2025 - 17:36 EDT