HUMANA - Professional Claims - Professional Claims transactions are experiencing intermittent failures.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Jan 29, 2026 - 17:34 EST

Identified

We are seeing Professional Claims transactions failing with timeout/timeout errors.
Customers are receiving timeout/timeout errors.
Next Steps and ETA for resolution:
We have reached out to the payer to report this issue. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Jan 28, 2026 - 19:18 EST
This incident affected: HUMANA.