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Multiple Payers - BLUECROSS BLUESHIELD (BCBS) NEW YORK EXCELLUS, BCBS DELAWARE, Blue Cross of Idaho - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/timeout errors. Customers are receiving AAA*42 and VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Posted Mar 21, 2026 - 02:52 EDT
Identified
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/timeout errors. Customers are receiving AAA*42 and VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Posted Mar 21, 2026 - 02:50 EDT
This incident affects: BLUECROSS BLUESHIELD (BCBS) NEW YORK EXCELLUS and BCBS DELAWARE.