Multiple Payers - BLUECROSS BLUESHIELD (BCBS) NEW YORK EXCELLUS, BCBS DELAWARE, Blue Cross of Idaho - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Update

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/timeout errors.
Customers are receiving AAA*42 and VT05_035 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Mar 21, 2026 - 02:52 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/timeout errors.
Customers are receiving AAA*42 and VT05_035 errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Mar 21, 2026 - 02:50 EDT
This incident affects: BLUECROSS BLUESHIELD (BCBS) NEW YORK EXCELLUS and BCBS DELAWARE.