This page is designed to provide information on any known Availity
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Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
Trading
Partners and will update status of those Trading Partners when the connections are
successful.
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Multiple Payers - 60054, AETNA, ALLINA HEALTH, SUTTER HEALTH AETNA, BANNER HEALTH, TEXAS HEALTH, CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are experienc...
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We received a notice from the payer that they are experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Oct 01, 2025 - 11:14 EDT
This incident affects: AETNA, ALLINA HEALTH, BANNER HEALTH, CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), 60054, TEXAS HEALTH, and SUTTER HEALTH AETNA.