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Partner transaction issues and scheduled maintenance. Availity periodically attempts to reconnect to
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Multiple Payers - BCNJC, 22326, HORIZONBCBSNJ_WEB, BRAVEN HEALTH, HORIZONNJHEALTH_WEB - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Nov 30, 2025 - 04:38 EST
Identified
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Posted Nov 30, 2025 - 04:21 EST
This incident affected: HORIZONNJHEALTH_WEB, BRAVEN HEALTH, HORIZONBCBSNJ_WEB, BCNJC, and 22326.