Multiple Payers - 10186, Medicaid Texas and Texas Health Steps, TEXAS MEDICAID TMHP - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Customers are receiving VT05_035 errors.
Next Steps and ETA for resolution:
There is no after hours support for this payer. We will continue to monitor and send updates as available.
Availity continues to monitor for resolution.
Posted Mar 13, 2026 - 20:47 EDT
This incident affects: 10186, Medicaid Texas and Texas Health Steps, and TEXAS MEDICAID TMHP.