WELLCARE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions ...

Scheduled for Jul 25, 10:00 - 14:00 EDT

Scheduled

We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Jul 22, 2026 - 18:13 EDT
This scheduled maintenance affects: Wellcare, WELLCARE HEALTH PLANS, WELLCARE PRIME BY ABSOLUTE TOTAL CARE, AMBETTER FROM FIDELIS CARE, WELLCARE NEW YORK, WELLCARE NORTH CAROLINA BY CELTIC HEALTH PLAN, WELLCARE DELAWARE, WELLCARE NC, WELLCARE BY MERIDIAN MICHIGAN, AMBETTER HEALTH, WELLCARE BY ALLWELL, 'OHANA HEALTH PLAN, HEALTHEASE, HEALTHEASE KIDS, STAYWELL, STAYWELL KIDS, HARMONY HEALTH PLAN, WELLCARE, WELLCARE_HEALTH_PLANS, and WELLCARE OKLAHOMA.