BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.
Customers are receiving AAA*80 errors.
Next Steps and ETA for resolution:
As of 9/8/2025, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved.
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.
Posted Sep 08, 2025 - 01:11 EDT

Monitoring

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.
Customers are receiving AAA*80 errors.
Next Steps and ETA for resolution:
We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes.
Availity continues to monitor for resolution.
Posted Sep 07, 2025 - 04:50 EDT