Multiple Payers - KEYSTONE FIRST, KEYSTONE FIRST VIP CHOICE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Incident Report for Payer Notifications

Resolved

This incident has been resolved.
Posted Sep 19, 2026 - 04:56 EDT

Update

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Posted Sep 19, 2026 - 04:25 EDT

Identified

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
Posted Sep 19, 2026 - 04:19 EDT