BCBSMN - 278 - Referral Inquiry functionality is currently unavailable. Please use Eligibility and Benefit provider messaging to obtain Referral information.

Incident Report for Payer Notifications

Identified

We are seeing HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Referral and Health Care Services Inquiry transactions failing with errors.
Customers are receiving errors
Next Steps and ETA for resolution:
Availity continues to monitor for resolution.
Posted Nov 21, 2025 - 13:47 EST
This incident affects: BCBSMN.