Multiple Payers - HFRST, MTAIN, TRICARE WEST, BCBS of Kansas City, TRICARE FOR LIFE, AMERIHEALTH CARITAS NORTH CAROLINA, PACIFICSOURCE HEALTH PLANS, TRIWEST - TRICARE (276), CALOPTIMA - Claim Status Inquiry - Claim Status Inquiry transactions are curre...

Incident Report for Payer Notifications

Identified

We are seeing Claim Status Inquiry transactions failing with Timeout errors.
Customers are receiving AV07/timeout errors.
Next Steps and ETA for resolution:
Please reach out to the payer for assistance.
Availity continues to monitor for resolution.
Posted Jul 15, 2026 - 09:10 EDT
This incident affects: TRICARE WEST, TRICARE FOR LIFE, CALOPTIMA, TRIWEST - TRICARE (276), BCBS of Kansas City, HFRST, MTAIN, AMERIHEALTH CARITAS NORTH CAROLINA, and PACIFICSOURCE HEALTH PLANS.